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!@#$%^ hpcs sucks ^%$#@!
July 21, 2007, 4:12 pm
Filed under: Uncategorized

29 Jan was that jinxed day that I ended up at laptop world getting myself a hp dv 6137 for 63, 000 INR. The battery back up had gone down to 30 minutes in 5 months!!! The comforting part is, Aman who had bought the same model with me the very same day was only getting 10 minutes :D !!!! 8 of us had bought the model that day and 6 of us were facing the same battery backup problem. No problem, we have one year warranty!!! (that’s what I thought then :( ). 6 of us went to Somajiguda Hp customer service center on the 11th of July with our laptops. We filled the forms , and as I was also having some problems with the speakers and headphone sockets, so I reported them also. All of us were told to leave our laptops. Half of us got their lappy back in 3-4 days.The other half (including me :( ) called the hpcs on 18th of July and were told that the laptops were ready except mine. k, may be i’ll collect it later. When? Sir, we are expecting the required part to reach us anytime today. We will call you as soon as you laptop is ready. Okay!! I’ll wait. It’s 2 days now. Maybe I should give them a call… Sir, we are expecting the required component to reach anytime around 3p.m today (Maybe, you expect too much). Mam, can you please hurry!! Sure sir, we understand your problem. We will give you a call when it’s fixed. Today is 21 and here I am , in the UG-2 lab moving from laptop to laptop, using any idle laptops. What enrages me is the fact that today Harry Potter 7 has been released, and the pdf is available on sharing. Everyone is reading that, I had waited so much for this day and now, when the moment comes, I don’t have my laptop!!! If there had been a fire detector here, I bet the alarms would have gone off. And now I am writing this blog to vent my spleen(and I think it is working :) )!!

PS 0 : Now Aman is getting a back up of 1 hr 30 min. though the consistency of it is seriously dubious. (Bagaria had had a battery replaced, it’s performance degraded to 60% in 10 days, now he has had his second battery replaced too)

PS 1 : In the case you are wondering what the title means, hpcs is hp customer service and all the things you can’t make sense of symbolize my anger :) :D

PS 2 : My discovery of the day : Writing blogs abt people – “who frustrate you and you can’t do anything abt them” is a good way to vent your spleen.

PS 3 : What’s adds to my misery is Dell cs. We hp users used to tease the Dell users in the hostel with the slogan : “With Dell, life is Hell“. Amit(who is having dell) for some problem called Dell cs and the next day a man was at his room along with the replacement :o .

PS 4 : We should see the good points in everything. Hey guys, it’s better to be w/o lappy. You become more social, you go out more. You don’t waste Sundays reading Deathly Hallows for which you had waited so long. You help minimizing the idle time of laptops in the lab and the hostel. You become more beautiful as the mosquitoes marks gained while sitting in the OBH – D lobby for wireless start dimnishing….. blah blah blah …….

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6 Comments so far
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LMAO …… This is what came to my mind after reading the post.
Anyways, I don’t want to write anything to derogate the morale of hp laptop owners. :P

Comment by Vishnu

Thinkpad rocks! I was getting a 2h backup and still got my battery replaced just recently and now I get a 4h backup ;) .

Comment by gaganpreet

Agree with you with the battery part hope that the service centre thing does not go with me(I have given my laptop for replacement today……).

Comment by Aditya Desai

nice blog yaar…n think over my proposal …ur lappy for 6000 ..its d max one can pay for all hp lappies …:-)..kaha tha na dell lena …bcos widout DELL u go to HELL

Comment by anurag

i’ve finally got my lappy!!! Battery’s working fine for now. Let’s see how it does in the long run!!

@ vishnu : ya, u don’t hav to

@ gagan : that’s right. u keep ur lappy on ac 24×7 n still the battery is rockin!!! if we had done so, it would have burst the second day (may be it can’t even stand a day!!!)

@ desai : i doubt ny of us will get a long term (6 months is long enough 4 hp batteries) benefit 4m replacement. they deteriorate too soon :(

@ anurag : !@#$%^!!! no way!!! may be, u shd. think over my bargain again!!! neways, i understand yr need 4 my lappy seeing u can’t connect a mouse to ur lappy :P .

Comment by visithitesh

Hey never knew you people were having such serious trouble wit your lappies. I got a hp too and it still manages a decent backup of ( 1.5+ ) hours. Anyhow if u keep your battery always plugged in its actually good for it. Just make sure that u discharge it sometimes though.

Comment by dark-knight




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